Atwater Police Department's Records Bureau goal is to provide
quality customer service to the citizens of Atwater, department
personnel, and many other agencies requiring information and assistance.
The Records Bureau is comprised of 1 Records Clerks. This Bureau
is part of the Administrative Services Division and is overseen
by Police Chief Pietro. The staff in the Records assists the public
by; answering the business phone lines, making referrals to other
department personnel and agencies, providing fingerprinting services
and researching requests for report copies and statistical information.
When the staff is not responding to customer service requests,
they can be found entering data into local, county, state and
national computer banks; maintaining the security and accuracy
of the department's records management system; maintaining the
property and evidence taken into the department's storage system;
providing liaison duties with the local court system.
can I find out the Status of my case?
To learn about the status of your case, please call 209-357-6384
to speak with the officer who took the original report. If he/she
is unavailable you will be transferred to his/her voice mail where
you may leave a message.
How do I know who is investigating my case?
Major felony cases are investigated by the Detective Bureau. You
may call 209-357-6394 for the Detective Bureau Supervisor and
you can be provided with the investigator's name and the answer
to any general questions you may have.
Will you call me if my case ever comes to closure?
The investigator maintains contact with the victims in his or
her cases. During their conversations, significant events may
be disclosed including the closure of the case.
Will you call me if my property is found?
If your property is recovered during an investigation, the investigator
will notify you. In some cases property is recovered without identifying
information (i.e. serial numbers). The investigating officers
will make every effort to locate owners and return property.
Is the Records Counter open to the public 24 hours per
While we provide emergency services 24 hours per day, our records
counter is open Monday through Thursday - 9:00 AM until 4:00 PM
for citizens to conduct business.
How can I obtain a copy of a police report?
You may come into the Records Bureau Monday through Thursday from
9:00 AM until 4:00 PM and complete an application for release
of information, or you may submit your request by letter. In both
cases, we need the case report number or the date and location
of the incident and the names of the parties involved.
How long will it take before I can obtain a copy of a
After a criminal or miscellaneous report has been taken, the report
will be available for release in five days. After an accident
report has been taken, the report will be available for release
in 10 days. If additional follow-up is required to complete the
investigation, these time periods may be extended.
How much do copies of police reports cost?
Copies of police reports are $12.00. Incident printouts (given
in the event that a police report was not taken) are $5.00. Statistical
reports (i.e, how many reports have been taken at a specific location)
The insurance company says it is my responsibility to
obtain a copy of my accident report. Is this correct?
This matter is between you and your insurance company. Most insurance
companies do provide this service for you.
Are police reports "public information"?
Police reports, calls for service, and arrest information are
for the most part public information, with specific exceptions
as outlined in the California Public Records Act. All reports
and computer-documented incidents are screened for any information
that is not available to the public before release.
How do I get a copy of my arrest history?
You must apply directly to the California Department of Justice.
You can contact the Department of Justice at 916-227-3832.
How do I get my arrest record sealed if I am an adult
(18yrs or older)?
You must petition the court that had jurisdiction over your case.
You may obtain the required form at the Records Counter of the
Public Safety Building.
Can anyone obtain a copy of my arrest record?
No, that information will not be released to the public.
Is juvenile (under 18yrs old) arrest information public
and can I obtain a copy?
No, you will be referred to the Juvenile Court.